Outside the USA - See the special provisions below. <Click Here>

We do understand the challenges of returning a product to any vendor. At Amjo we attempt to make the experience as comfortable and easy as we can. Please read the guidelines below so you can understand our policy.

Please understand that the Curaton 2000 systems are for clinical and/or personal use and the applicators that are used such as the pads, mattresses and coils are simply not returnable, except as noted below.

The Curatron 2000HT

This model is sold complete with the mattress, small therapy pad. The C2000HT can be returned within the first thirty days for a re-stocking fee of 30% of the total puchase price. The 30% restock fee will cover the cost of the cleaning and disinfection of the mattress and pad. Amjo Corp may from time to time sell these returned Curatron 2000 HT systems as refurbished product.

Curatron 2000 XP and PC CONTROL UNIT(S) RESTOCK FEE

The Curatron 2000 XP or Curatron 2000 PC Control Units can be returned in like new condition within the first 30 days following purchase. Amjo Corp will charge a 15% restocking fee for returned control units. Shipping charges associated with the purchase will not be refunded and the customer will be responsible for all return shipping charges. No refund will be issued for damaged or marred goods returned.

APPLICATORS - RESTOCK FEE

Applicators such as the Full Mattress, Therapy Pad or High Energy Coils can be returned in like new condition within the first 30 days following purchase. Amjo Corp will charge a 50% restocking fee for returned applicators. Shipping charges associated with the purchase will not be refunded and the customer will be responsible for all return shipping charges. This high restocking fee is charged to cover the cost of cleaning and disinfection of the applicators so that if possible they can be resold as disinfected or re-furbished product. No refund will be issued for damaged or marred goods returned.

• Click here for our contact information.
• Curatron Systems are covered by the maker's warranty. Most items (NOT ALL) can be returned to Amjo Corp within 30 Days of our ship date.
• In no event will shipping charges be refunded and the return of the unit to Amjo Corp shall be at the shipper's expense.
• It is mandatory that you contact us so that we can advise you where to ship a product you wish to return. 
• No return will be accepted for credit unless it is in a 'like new condition' and is packed in its original packaging. Freight and handling charges will not be reimbursed.
• Please call AMJO at 513-942-2770 to arrange return. Unauthorized Returns may be rejected.
• Smokers Take Note: Today many people will not tolerate the smell of smoke or even traces of the smell of smoke on any item. Smokers who return products must be aware that if we detect the smell of smoke on an item making it not re-sellable then no credit can be issued.
• Remember, it is your responsibility to re-pack the product properly, arrange for its return. You would be wise to insure the shipment so that in the event of loss or damage you are not out of pocket.

• Curatron 2000 "Curavet" Systems are not returnable. See http://www.therahorse.com/returns.htm.