Amjo's Return Policy
 

• Click here for our contact information.
• Many of the products we sell are shipped directly from our vendor's warehouse or factory directly to you.
• At our facility we have no test equipment or boxes for re-packing for resale to others.
• For the above reasons it is mandatory that you contact us so that we can advise you where to ship a product you wish to return.
• Shipping to Amjo can complicate the return and we in turn have to re-ship it to the factory or warehouse for evaluation. This action slows down the issuance of credit to you and increases the overall handling cost and risk of damage during shipment.
• Generally, items sold by Amjo are covered by the maker's warranty. Most items (NOT ALL) can be returned to Amjo Corp within 30 Days of our ship date. Generally a restocking fee of 15% will be applied to cover the cost of testing, and re-boxing for resale.
• No return will be accepted for credit unless it is in a 'like new condition' and is packed in its original packaging. Freight and handling charges will not be reimbursed. Please call AMJO at 513-942-2770 to arrange return. Unauthorized Returns may be rejected.
• Smokers Take Note: Today many people will not tolerate the smell of smoke or even traces of the smell of smoke on any item. Smokers who return products must be aware that if we detect the smell of smoke on an item making it not re-sellable then no credit can be issued.
• Remember, it is your responsibility to re-pack the product properly, arrange for its return to our vendor. You would be wise to insure the shipment so that in the event of loss or damage you are not out of pocket.